Sierra Just Raised $950M at $15B to Sell 'Agent as a Service.' Here's What Happens to the Solo Consultants Manually Building Those Same Agents Right Now.
Sierra — Bret Taylor's AI customer-service company serving 40% of the Fortune 50 — closed a $950M round in May 2026 and launched Ghostwriter, which lets anyone build production-grade AI agents in plain English. They're now targeting mid-market. The solo consultant charging $8K/month to configure the same workflows has an 18-month window.