Support
Reelly support
Reelly is made by one person: me. If something isn't working, you've found a bug, or you have an idea, email support@solooperatorstack.com. It helps to include your iPhone model, iOS version and the app version (you'll find it in the app's Settings), plus a screenshot if you can.
Refunds for App Store purchases are handled by Apple. You can request one at reportaproblem.apple.com.
Questions
Frequently asked.
Do I need an API key?
Not on an iPhone that supports Apple Intelligence, running iOS 26 or later with Apple Intelligence turned on: Reelly writes scripts on the device. On other iPhones, or if you'd rather use a cloud model, add your own Anthropic or OpenAI key in Settings. Those requests go straight from your iPhone to the provider, with no server of mine in between, and you pay the provider for what you use, usually a fraction of a cent per script.
Where do I get an API key?
Create one at console.anthropic.com (Anthropic) or platform.openai.com (OpenAI), then paste it in Reelly's Settings. It's stored in your iPhone's Keychain.
Which languages can it write in?
English, Polish, Spanish, French, German, Portuguese and Italian. Apple Intelligence on the device doesn't cover every one of them yet. If it can't write in the language you picked, Reelly tells you, and an Anthropic or OpenAI key covers the rest.
How does voice-paced scrolling work?
Reelly listens through the microphone using Apple's speech recognition and moves the script along as you speak. Line-by-line mode waits for you to pause before moving to the next line.
Where are my videos saved?
In your Photos library. Reelly asks for permission to add to Photos, not to read it.
How do I restore or cancel Pro?
Restore from the Pro screen or Settings with the same Apple ID. To cancel, open Settings on your iPhone, tap your name, then Subscriptions, and choose Reelly. You keep Pro until the end of the period you paid for.